Warranty & Repair

At Atlas Luxury Watches, we believe that long-term confidence is an essential part of luxury ownership. Every timepiece we offer is selected with care, and our responsibility extends beyond the moment of purchase. Our warranty and repair services are designed to protect your investment and ensure lasting performance.

Warranty Coverage

All watches sold by Atlas Luxury Watches are covered by a warranty. Depending on the piece, this may be a manufacturer’s warranty or a warranty provided directly by Atlas Luxury Watches. Warranty details are clearly outlined on each product page.

Our warranty covers mechanical and functional defects that occur under normal use. It reflects our commitment to quality and ensures that your timepiece performs as intended.

What the Warranty Includes

The warranty typically covers:

  • Mechanical faults related to the movement

  • Manufacturing defects

  • Functional issues affecting timekeeping

Each watch is inspected prior to sale to ensure it meets our standards before delivery.

What Is Not Covered

To maintain transparency, the warranty does not cover:

  • Normal wear and tear

  • Accidental damage, impact, or misuse

  • Water damage caused by improper handling

  • Damage resulting from unauthorized repairs or modifications

  • Strap, bracelet, or cosmetic wear unless stated otherwise

Detailed exclusions may vary by product and are available upon request.

Repairs & Servicing

We offer professional repair and servicing support for watches purchased from Atlas Luxury Watches. Whether your timepiece requires routine maintenance or specific attention, our team will guide you through the process with clarity and care.

Servicing may include:

  • Movement inspection and regulation

  • Component replacement when necessary

  • Performance testing and quality control

All repairs are handled by qualified professionals experienced in luxury timepieces.

How to Request a Repair

If your watch requires service:

  1. Contact our support team with your order details

  2. Describe the issue you are experiencing

  3. Our team will provide instructions for secure shipment or next steps

We aim to make the repair process as seamless and transparent as possible.

Turnaround Times

Repair and servicing times vary depending on the nature of the issue and the specific watch. Estimated timelines will be communicated once the assessment is complete. We prioritize careful workmanship over speed to ensure the integrity of your timepiece.

Commitment to Care

A luxury watch is meant to be worn, maintained, and preserved. Our warranty and repair services reflect our dedication to long-term ownership and peace of mind. We are committed to supporting our clients throughout the life of their timepiece.

If you have any questions regarding warranty coverage or repairs, our team is always available to assist.